Privacy Policy

HES Business Group is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to this website and the information collected through it.

Information we collect through this website

• Details you provide in the enquiry form: your name, company, email address, phone number, the service you need and your message.
• Technical information automatically recorded when you visit, such as your browser type, device type, approximate location and the pages you view.
• Information handled by embedded third-party features, such as the reviews widget and the embedded map.

We do not ask for sensitive information through this website. Please do not include sensitive personal details in an enquiry message.

Why we collect it

• To respond to your enquiry and provide a quote or service information.
• To keep a record of enquiries and follow up where required.
• To maintain, secure and improve the website.

How your information is stored

Enquiries submitted through this website are stored in a secured database with restricted access. Access is limited to authorised HES Business Group personnel. We take reasonable technical and organisational steps to protect information from misuse, loss, unauthorised access, modification and disclosure.

Some of our service providers may store data outside Australia. Where that occurs, we take reasonable steps to ensure the recipient handles your information consistently with the Australian Privacy Principles.

Disclosure

We do not sell your personal information. We may disclose it to service providers who host or support this website, or where disclosure is required or authorised by Australian law.

Cookies and analytics

This website and its embedded third-party features may use cookies and similar browser storage. See our Cookies Policy for detail and for how to control cookies in your browser.

Access, correction and complaints

You may request access to the personal information we hold about you, or ask us to correct it. Contact us by email at admin@hesgroup.net.au or by phone on 08 8087 6035. We will respond within a reasonable period.

If you believe we have breached the Australian Privacy Principles, please contact us first so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page.

Contact

HES Business Group, 18 Kanandah Road | PO Box 454, Broken Hill NSW 2880. Phone 08 8087 6035, email admin@hesgroup.net.au. You can also use our contact page.

Related: Terms of Use.